A waiter bring breakfast into the hotel room

Services for the Cruise Industry

As the cruise industry regains the momentum it was experiencing before the global pandemic, we are happy to be able to offer full support from our comprehensive and growing range of catering, training and support services.

We believe our relationships with our clients should be based on mutual respect, trust and alignment of values combined with a continual commitment to drive improvement and innovation. We have a proven track record in the cruise sector and believe we are the ideal partner with our unique approach:

  • Unwavering commitment to health, safety, and sustainability
  • Dedicated team who will work closely with you every step of the way
  • Experience of developing, setting-up and delivering outstanding hospitality experiences onboard with our extensive worldwide training programme
  • Commitment to sustainability as we continually investigate ways to evolve our practices and expand our capabilities to improve our efforts
  • Global operations, with team members able to support locally
  • A resilient supply chain with global volume ensuring quality and competitive pricing
  • Passionate about delivering outstanding guest experiences from embarkation and the food and beverage experience to all the onboard activities and fond farewells

We have the capacity, flexibility and experience to cater for contemporary, premium, luxury and ultra-luxury cruise markets. We work with our clients from concept to delivery.

Mega yacht luxury

We can provide the highest quality hotel and catering support to the mega yacht market, where indulgence is underscored by immaculate hotel services.

It is our privilege to have achieved catering and hotel service standards that compare with the best of shore-based amenities.


Oceanic has a wealth of know-how and resources available to meet specific needs.

The range of consultancy services we offer our clients covers all aspects of marine hospitality, including business plans, new build advice, acquisition/due diligence, operational, auditing, and more. Whatever your requirements, with Oceanic you’re in safe hands.

At our established training facility in Manilla, over 5,000 recruits a year gain valuable new skills and expertise for all aspects of their onward seafaring career.

For more information on our Hotel & Hospitality Services and how Oceanic can support your commercial passenger operations, contact us and a member of our team will be in touch.

Frequently Asked Questions

What are cruise ship services?

As the name suggests, cruise ship services are services provided on board a cruise ship. Services can include sightseeing tours, 5-star dining and catering as well as regular entertainment with themed events and games. Other lesser-known services include the provision of medical supplies and the installation of important infrastructure on board.

Cruise ship vacations have become increasingly popular in recent years. So, it’s no wonder the services provided onboard have also increased and evolved. From simple home comforts to the height of luxury, most desires can now be satisfied onboard a modern cruise ship.

Who is involved in the cruise ship supply chain?

As cruise ships offer a floating resort, they have a massive offering and therefore a big provisioning list. Cruise ships rely on many external suppliers across multiple different industries from catering and medical supplies to the disposal of waste. The supply chain for the cruise can often be interrupted/affected by sea patterns and natural phenomena like weather events, so excellent logistical preplanning is essential.

How big is the cruise industry?

The cruise industry is a multi-billion-dollar sector with many suppliers offering services from top-end luxury to package family holidays. North America and Europe represent the biggest players in the Cruise tourism industry.

Why is the cruise industry growing?

There is a multitude of reasons and factors driving the global growth in cruise tourism. Following the pandemic, the cruise industry has experienced a strong economic recovery as a result of an increase in consumer spending and a gradual increase in luxury lifestyle and leisure travel expenses. There has also been a substantial increase in repositioning cruises, which refers to moving a vessel from one sailing destination to another.

What are cruise industry regulations?

The cruise and shipping industry as a whole is one of the most closely regulated industries in the world. Ships must not only comply with International Maritime laws but also three layers of inspection and enforcement including port states, countries of registration and classification societies. There are several additional regulatory bodies that exist across the world including the CLIA and FMC within the USA.

What facilities need to be managed on a cruise ship?

There are a number of crucial facilities on a cruise ship that requires stringent management and maintenance. These facilities include catering and hospitality facilities as well as medical facilities.

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